RMA requests require a valid ticket number. Please contact Cybernet Europe Tech Support by calling (02) 2790-4776 for Tech Support. Tech Support hours are 9 AM to 5:30 PM TWT Monday-Friday, excluding holidays. If you're calling outside our normal business hours, please click here
to open a Support Request. One of our representatives will reply with troubleshooting steps within 1 business day. We also suggest utilizing our Knowledge Base for troubleshooting tips that may solve your problem without having to send your unit to us.